Dear HotMailPlus Engineer,

I have HotMailPlus subscription. When I click on the OutLook Express "send/Receive", I get the following Error Messages.  

I would appreciate your help.

Thanks.

R.

Access to the account was denied. Verify that your username and password are correct. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Unable to poll for new messages on your HTTP server.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Header download for the 'Inbox' folder did not complete.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Dear HotMailPlus,

When I click on the "Send/Receive" button, I get the following error message.

I would appreciate your assistance to resolve this critical problem.

R.

-------------

Access to the account was denied. Verify that your username and password are correct. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Unable to poll for new messages on your HTTP server.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Header download for the 'Inbox' folder did not complete.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

I am having the same issue -  I downloaded the patch but it is not working

Hi R.

I merged your two posts.

Your error messages are related to Human Interactive Proof (HIP) validation process. This was implemented to verify valid users and to help stop both incoming and outgoing unsolicited e-mail (SPAM). This security measure helps make it very difficult for spammers to employ automated programs that use the Hotmail system to send unsolicited e-mail. Additionally, we are currently investigating this issue. In the meantime, follow the workaround below.

1) Sign out of your Hotmail account.
2) Go to the following link:

http://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1229545140&rver=5.5.4177.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fmail%2FHiplight.aspx%3Fn%3D%255bnumeric&id=64855

3) Sign in again with your Hotmail account.
4) You will be prompted to complete the HIP puzzle. Enter the code,
5) HIP completed and you should be able to send e-mail again.

If the issue persists, please post your e-mail address.

[quote user="Kell5"]

I am having the same issue -  I downloaded the patch but it is not working

Hi Kell5. Please read my 1st response on this thread since you have the same issue. FYI, I moved your post here at the DAV Migration forum.

[quote user="R. Ghezelbash"]

Dear HotMailPlus Engineer,

I have HotMailPlus subscription. When I click on the OutLook Express "send/Receive", I get the following Error Messages.  

I would appreciate your help.

Thanks.

R.

Access to the account was denied. Verify that your username and password are correct. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Unable to poll for new messages on your HTTP server.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

Header download for the 'Inbox' folder did not complete.  Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Server Error: 998, Error Number: 0x800CCC33

i'm getting this same error and tried your link to enter in the captcha code thingy but still am getting same error not letting me send email.  i have done the new pop3 update and tried with outlook express and windows live mail.  downloads emails ok but doesn't send.  my email address is: {removed email address}   could you please look into my email address on your end.

I am having the same problem as the one described.  I pasted the link and completed the HIP puzzle, but still cannot receive my mail through Outlook.   Please advise.

Hi!

I am able to receive emails, thanks to your instructions above. However, now I can't send mail, and I'm unsure why. My error message is: The connection to the server has failed. Account: 'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10051, Error Number: 0x800CCC0E.

Can you help?

Thanks.

I am also having issues and have not received my emails ALL DAY.  My email address is {removed email address}

Please help ASAP as my customers are unable to contact me!  I tried adding the pop3 account via instructions on another page but it still isn't working.