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The message is too big to be completely displayed. Only the first 768 KB is shown.
Latest post: Windows Live Celeste G, Tuesday, November 10, 2009 2:42 PM
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I get this error message on alot of my email now. I have never gotten this until just recently. What can I do? Is it settings?

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Hi Sandy,


Have you tried to optimize your browser? You can optimize your browser settings first to ensure that this is not contributing to this issue. For instructions on how to do this, you can visit: 

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry

If you are using a browser other than Internet Explorer, please see the Help section of your browser or contact the appropriate support team for instructions on how to optimize it.

FYI: I moved your post here at the Reading and Writing Message Forum.

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Hi,

I have the same problem for a long period of time. Please, help me to resolve it. I can't access your mentioned Exprorer optimization link

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry

This is very uncomfortable situation when you have urgent e-mail and can't read it. However e-mail size is not long. It's just a long conversation in the body text with no attachments.

Please, help me to resolve it as soon as possible.

Best regards,

 

 

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Thanks for your advice. I followed all your mentioned steps to optimize Exprorer. I successfully did it. However, it didn't help me to resolve "The message is too big to be completely displayed. Only the first 768 KB is shown" problem. Please, help me top resolve it as soon as possible. Regards     

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@ jaguar,

To further investigate your concern, please post your email address. I also need to know the exact steps you’ve taken when viewing mails from your account. Please verify if the issue occurs when you viewing all mails or specific messages only.

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As this is publicly visible forum, I prefer not to post my e-mail. I registered my hotmail e-mail account in my profile for this forum and as admin you can check my profile and see my e-mail address. Please, note that I check e-mail as usual in Explorer. All e-mails are OK visible except the one which has long correspondence in body text. This problem happened previously in the same manner. Please, help to resolve this issue as I am sure that most of hotmail users face the same problem. And as I see from forum discussion this problem still remains unresolved.

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@ jaguar
I am sorry but we do not have access to the details you have included when registering in this site.  You can safely post your account here. Only the Windows Live Hotmail Solutions Center Moderators can view the e-mail addresses posted here. They’ll not be shown to other users.

Can you also provide us the complete message header of that particular e-mail so we can check it on our end?

Thanks!

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14 of 16 people found this post helpful.

 

I have this ridiculous issue, even email is just some text, and it’s not big at all. Why don’t MS hotmail developer team or QA fix this damn problem instead hand this issue to technician people workaround. I have been use hotmail for long time, but now I have to think move on to Gmail. 

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@ stnguy3n

Please provide your email address so I can look into your issue.

Also, please confirm if you're encountering the same issue when accessing your account from a different computer.

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OK. Here is my e-mail account {removed email address} Message subject "RE: BP079: UK0012660 e-Learning project - Azeri Review - Transperfect Job" Message dated 6/08/09 As you see other people have the same problem. Please resolve it as soon as possible.

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14 of 16 people found this post helpful.