Hi,

    I am IT manager TIGEM . My istitute have two domain
    tigem.in ( 193.43.101.0 - 193.43.101.255 ) and tigem.org ( 81.208.112.0 - 81.208.112.8 )
    Now, when send mail from tigem.it it's OK but when send mail from tigem.org my server
    say "Queued mail for delivery" but mail not send at address {removed email address}.
    Which is the problem ?

thanks a lot

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[quote user="Mario Traditi"]Hi,
    I am IT manager TIGEM . My istitute have two domain
    tigem.in ( 193.43.101.0 - 193.43.101.255 ) and tigem.org ( 81.208.112.0 - 81.208.112.8 )
    Now, when send mail from tigem.it it's OK but when send mail from tigem.org my server
    say "Queued mail for delivery" but mail not send at address {removed email address}.
    Which is the problem ?
thanks a lot

[/quote]
Hi Mario Traditi,

To properly investigate the problem that you’ve reported, post a copy of the server logs when tigem.org tries to send a message to Hotmail.com. You can also choose to post a copy of the bounce message (non-delivery receipt) that you’re getting with its full message headers exposed. Ensure that the following information is included in the bounce message that you’ll post here:

Final-Recipient:
Action:
Status: 
Diagnostic-Code: 

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Hi,

This is logfile when send mail to account "{removed email address}" but same problem is with every account hotmail.com.

Nov 19 11:22:13 pyxis postfix/smtp[21220]: 277C71D1510: to=<{removed email address}>, relay=mx4.hotmail.com[65.55.37.104]:25, delay=1.3, delays=0.07/0/0.6/0.63, dsn=2.0.0, status=sent (250  <{removed email address}> Queued mail for delivery)
Nov 19 11:22:13 pyxis postfix/qmgr[11348]: 277C71D1510: removed

The range IP the domain tigem.org is ( 81.208.112.0 - 81.208.112.8 )

When send mail on replay on mail from {removed email address} the problem there isn' t.

Thanks a lot

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@ Mario,

I've forwarded this issue to the Windows Live Hotmail Senders Support Team. They will contact you and will work with you to investigate the cause of the problem. To accelerate the resolution of the issue, I suggest that you visit http://postmaster.live.com and review our policies and guidelines.

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