The same thing happened to me on 12/9/08 and I have been trying to get answers from Microsoft about the problem ever since. Finally one of the technicians referred me to this website. Unfortunately, I'm not sure how this actually helps. I'm not interested in... More

My hotmail account has been hacked, fraudulently used and a person is trying to obtain money by deception. I have been locked out of that hotmail account and out of MSN I cannot access that hotmail account to access my addressees or any of my files. I cannot access... More

Know what Debz? If you could get a hold a copy of the fraudulent email you described with full headers and send it to abuse@hotmail.com, I am sure that they could offer you an insight as to why it happened. To answer your other question, yes you could still access emails... More

Hi, my hotmail account has started sending spam to adresses totally unknwon to me and with messages completely out of character for me. I have had this problem since thursday and messaged the wrong microsoft support (there are so many and you have to look for hours... More

I have tried to send several emails to abuse@hotmail.com, however I keep recieving an automated response asking for a copy of the offending spam. My problem is that someone is sending spams from my account! The automated response also tells me I have to have a registered... More

I recently noticed that my contact list was missing. This was just after I learned from several of my contacts that they hade received an email that appeared to be from me, but definitely was not! How can my contact list be restored, and what do you think happened? More

I recently suffered from spam being sent from my hotmail account which has also deleted my contacts list. This happend around the 5th Dec 2008 and did not leave any sent items. Was my account hacked or spoofed, I have since changed my password but also would like to... More

@ sadiya saleh I need to have your e-mail account for me to try and recover your missing contacts. To take action on the supposed hacker, you need to contact the abuse team at abuse@hotmail.com @ ktx2skd If you think you were hacked and do not have access to your account... More

my hotmail account has been used to send hundreds of spam emails recommending a "good website". what can i do to prevent this happening again? i have up to date anti-virus software and it says my computer is clean. i have also changed my hotmail password.... More

I and others on my father's address list are receiving spam sent to contacts from his Hotmail address list. I'm not an expert at reading email headers, but the Message ID is not a hotmail account. The From address and Return-Path are my father's email address... More