It's possible that you have settings in your account that prevents from receiving messages from this certain sender. I suggest that you check your settings again. Visit this link for steps on how to do this: http://help.live.com/Help.aspx?market=en-US&project... More

In order for you to receive e-mails from new senders into your Inbox , you should set your Junk E-Mail Filter to the Low level so that only incoming messages from your new senders will be received in your Inbox. To do this, here are the steps: 1. In the upper-right... More

It's possible that the senders of those messages are not yet in your Safe and Contact lists that's why they're directed to your Junk folder. However, for me to try recovering the e-mails you're referring, you have to post your e-mail address here. More

[quote user="awishfulabsence"] I checked both situations and my junk mail is set the the lowest setting possible and the email address and domains are on my safe senders list. I also checked my forwarding and it is not on. My email is {removed email address... More

@ awishfulabsence Please check your junk mail filter settings and your blocked senders lists to ensure that they are not preventing the emails sent to you from reaching your mailbox. For the steps on how to do this, please refer to the following steps: http://windowslivehelp... More

Hi czb . A virus is the other cause. Since you have no sign of any viruses, Malware is the culprit. If someone was replying to one of your messages, but isn't on the Safe sender list, you should still get the message. However, I suggest that you also put that address... More

@ czb We’re aware of this issue and we found out that Malware is one of the causes. I suggest that you check out this link to learn more about this issue: https://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx Currently... More

Sharonlong, if you're unable to receive some messages, it's possible that you have settings in your account that might be causing this. I suggest that you particularly check your Blocked senders list. For more instructions, please visit this site: http://help... More

LesPaul4 , I've verified that you were already addressed on this thread: http://windowslivehelp.com/community/p/59471/298893.aspx#298893 . You can just reply on that thread. For the messages that you were not able to receive, I'm sorry but they're already... More

Hi sukeyj, I suggest that you make sure that your "Save all sent messages in the Sent items folder" is enabled. As for your concern regarding your sent message, all e-mail delivery times vary depending on the other provider involved. E-mail delivery is also... More