[quote user="tojamo"] When I try to it says: " Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report." [/quote] Tojamo, we need some specific information so we can continue investigating... More

Issues on deleting e-mail and getting duplicate e-mails can be caused by several reasons and the most common is when e-mail client that is being used encounter problem and you can resolved it by reconfiguring your account in your e-mail client. Restoring of e-mails... More

Hello julianakom, I’ve moved your post to the Lost or Deleted Emails forum. I can’t say for now the reason why your messages are missing. To investigate on this please post your exact Windows Live Hotmail sign in name for investigation and I’ll try... More

@ ladyshalene It’s quite strange that this happens to your account. We need to know your e-mail add so we can check what’s causing it. It’ll also help us if you can provide the full message headers of the 2 mails that were duplicated in your Deleted... More

@ ladyshalene We need that information to help you resolve your concern. If you don’t want to post your account here, you can send it to me through a private message (PM) instead. To send me a PM, click my name on this post, under the “Sign out” button... More

I've also tried recovering your deleted message. Try accessing your account and kindly view your e-mails and see if the e-mail that you are looking for were recovered. There may be a limitation to this solution. If the message does not reappear after 72 hours, I... More

[quote user="Lori Robertson"] I would like this issue to be escalated. There are emails that I must have back. I have business emails within this hotmail account. The emails were not there on Feb. 12th; however, everything was there a few days prior. There... More

Hi Dawn. I understand that the account is now locked. It is important that you can access your account first. Please visit this Solution entry on how to re-access your account. http://windowslivehelp.com/solutions/accounts/archive/2008/10/25/i-forgot-my-password.aspx... More

You should be prompted that the message is saved in the Drafts folder when you clicked on the Save Draft button and since you were redirected to the homepage when you clicked it, it’s most likely that the message wasn’t successfully saved. But we'll... More

[quote user="tchris"] That would make sense if I had been logging in through a different link, but I have been logging in to my account in the same manner for 11 years. It's interesting that the other hotmail account I have is rarely used but remains active... More