LittleHouse , I checked your account and found out that your e-mails and contacts are intact on it. It's possible that you're just unable to load them properly that's why they appear to be gone. I suggest that you try optimizing your browser so that you... More

You don't have to provide us an alternate e-mail address for you to read on our responses because you can read them immediately in this thread. I checked your hotmail.com account and found out that everything were intact. It only appears that you're just unable... More

Thanks for a very detailed description your issue. Our product team believes that this issue may be due to a certain Malware on a computer that you have used to login to Hotmail at some point in the past. They’re currently investigating the source of this virus... More

Hi nesdoa , I looked into both accounts and found out that your @hotmail.com account is still active. First off, let me explain what REALLY happened. When you tried to sign in to your original account, what happened was that you got a "Sign Up to Windows Live Hotmail"... More

@ Angry255 Please post your old account so we can check it. More