mdfm1, It's by design that messages in the Deleted folder are automatically deleted every 5 days. When this happens, we can try to restore them but if the restoration fails, it means that the messages are already deleted for good. This is what happened to your e... More

Hi Jaclyn Norberg, I have checked both your accounts and verified that you are using an e-mail client. E-mail clients have an "archiving" feature. This feature moves your messages from the Windows Live Hotmail e-mail server to your hard disk. The Windows Live... More

We apologize for this paddyprincess . Since Joseph already failed on his restoration to your messages, there's no more way for us to recover any deleted messages in your account. For your information, unsaved messages are not saved in our servers due to privacy... More

@ ab_mask and agh24 I'm sorry, but I can't recover any deleted messages in your accounts. It's possible that the messages you're looking for are completely purged on our servers. @ agh24 For your Windows Live Mail concerns, you need to get in touch with... More

Hi egm89, I suggest that you post your complete e-mail address. Hi rnhonda and mkp, For me to be able to assist you, please provide your e-mail address. Hi megapapar, After careful investigation on your account, I have found out that your e-mail was deleted deliberately... More

Hi Victor, I have engaged additional resources to help restore your messages. I have moved the messages back to your "Deleted" folder so that you can review them. Unfortunately, this does not guarantee that all messages that are missing will be available. More

I’ve tried to recover your missing messages. Kindly review your Deleted folder and verify if the messages were restored. If they don’t appear there, I regret to inform you that we can no longer recover the messages as they appear to have been purged from... More

Hi hleughmyer We received reports from other customers such as yourself who experienced this problem. After working with them, we have verified that they had McAfee SpamKiller (which is also a part of Internet Security and/or Anti-Virus softwares) installed. After investigating... More

Hi bsavick , I looked into our records and attempted to do some back-end fixes, but it looks like my attempt wasn't good enough and I didn't recover any messages. We received reports from other customers such as yourself who experienced this problem. After working... More

Hi minnow We received reports from other customers such as yourself who experienced this problem. After working with them, we have verified that they had McAfee SpamKiller (which is also a part of Internet Security and/or Anti-Virus softwares) installed. After investigating... More