I understand your point, but the reason why we asked for your e-mail address is for us to at least try recovering those lost messages. Since we failed to recover them, there's no way for us to restore them because we don't have any tools to recover any e-mail... More

nt_mcp, I tried to restore your missing messages. Unfortunately, I was unable to retrieve them. This means that they're already purged. Moving on, we have received similar reports from other customers that experienced this problem. After working with them, we've... More

i am trying to set up my hotmail plus acct on a mac's mail application. Need the following settings/info: Incoming Mail Server: account type (POP - ?), hostname, incoming server port #, authentication method (Password, MD5, NTLM, or Kerberos), support SSL? (yes... More

Hi Sean , I’ve merged your posts to easily address your problem. Even if there is a small success rate when recovering lost messages, I’ve sorted through our resources and tried to recover them. Check your account to verify the recovered messages. BTW E... More

[quote user="Salome"] Dear Angelica, My e-mail is <removed_wl_ShielaF> Thank you very much. [/quote] Hi Salome , thanks for posting your e-mail address. I've edited it out to keep your e-mail account private. I've checked your account and tried... More