[quote user="rtena"] I am still waiting for a response. This is a difficult way to offer support if in fact you believe that the above post from a "Raylene" is connected to this issue. [/quote] Hi Rtena, Thanks for the message you've sent in... More

[quote user="rtena"] I am still waiting for a response. This is a difficult way to offer support if in fact you believe that the above post from a "Raylene" is connected to this issue. [/quote] Hi Rtena, I'm sorry if it took a while for me respond... More

Hi Elisabeth75, if the missing messages (last 2 months) didn't reappear in your account after the restoration done by Eddie, I regret to say that it is no longer recoverable. Message recovery doesn't always have a high rate of success, which is why we can’t... More

[quote user="Raylene"] I'm missing some IMPORTANT emails that have been sent to me and ALL the emails (and drafts) that I'VE sent out are missing! My account is and has been continually active for the past 9months that I've had it. My email account... More

[quote user="pc1mh"] <edited_wl_sharons>@hotmail.com thank you [/quote] Hi there, Pc1mh. Thanks for providing your e-mail address. By the way, I've edited your post so that your e-mail address won't be displayed. Going back to your concern, I've... More

Raylene, I understand how important your e-mails to you but I am sorry we can no longer retrieve your missing e-mails. It is possible that your messages have been purged even before we've attempted to recover your missing messages. Although I would like to assist... More

Hi Mark, I've edited the e-mail address you provided in the post for security reasons. I've checked your account on our Support Control Panel to recover the contents of the deleted folder. There is a limitation to this solution though. If the messages didn't... More

Hi there, deleted e-mails from the Junk folder are automatically removed from the account and doesn't go to the Deleted folder. I can try to recover the deleted e-mail but I'll need you to post your Hotmail account first so I can check it on our Support Control... More

I've moved your post to the Lost or Deleted Emails forum. I've also edited the e-mail address you posted for privacy reasons. I've checked your account in our Support Control Panel and tried to recover your lost messages. Since we tried to recover all deleted... More

I understand how important these emails are and I would really want to recover them for you. Please provide us the accounts concerned so we can investigate your concern. More