I have not used my account for about a year, not that I did not want to but it took microsoft that long to get me back into it after my password was forgotten. Anyhow, once I did get back into it, there is no mail in it at all, no folders I created nothing. Only a Welcome... More

Hello, I recently didn't check my account for a few weeks (I use my work email more often) and when I checked it again, all of the emails have been deleted. They date back about 10 years so and it's including the emails in folders, some of which contain information... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

[quote user="goh"] Hi, my email address is <removed>@hotmail.com Kindly help me retrieve my emails, thank you so much. [/quote] I've checked your account and verified that it has been marked as Inactive . This is the reason why you lost your messages... More

THIS IS URGENT. I WAS COMPOSING AN EMAIL FOR QUITE A LONG TIME, IT WAS SAVED IN THE "DRAFTS" FOLDER OF THE ONLINE BROWSER BASED HOTMAIL AS USUAL. APART FROM TEXT, IT CONTAINED SOME ATTACHEMENTS/ATTACHED FILES. I MOVE THE EMAIL FROM THE DRAFTS FOLDER TO ANOTHER... More

Hi guys, I have removed the e-mail addresses you provided in the post to prevent it from being spammed. @ Pom12pom I have engaged additional resources to help restore your deleted messages and put them in the Inbox so you can review them. Sadly, this doesn’t guarantee... More

[quote user="kwanyu33"] my email a/c is :<edited>@hotmail.com [/quote] I have checked our records and it shows that your account has been flagged for inactivity and this is the reason why your emails have been deleted. This means that your account hasn't... More

[quote user="james weir"] cool thank you, how doi get them back on my account or will that just take time i am lookin for one from a ferry company in the last month if ya cam find that it would be ace thank you [/quote] @ Frankh You might be wondering why... More

Hi erikmazziotta, I’ve checked your account and our records show that it has been marked as Inactive . Just like Ricardo said, inactivity causes deletion of saved messages. Unfortunately, we can no longer recover them. fyi: I've edited your e-mail address... More