I have a secondary hotmail account I haven't used for a while. I forgot the password and now when I try to reset it I keep getting this message: The Windows Live ID is incorrect. Please try again. Was the account closed for some reason?. If so, how can I recover... More

Someone got into my account and sent out an email to everyone of my contacts. Now all my contacts are gone and I worry about them getting back in. I've changed my password to a strong password but is there anything I can do to keep this from happening? Can I get... More

I had to change all my passwords for 3 accounts because a crazy ex was hacking them. I believe I changed them like 3 times in a two week span. Now I cannot remember them. I really need to be able to get in because I have important billing info, customer contacts, work... More

I have moved your posts here in this forum. Hi jong jong. I'm sorry; we are unable to recover e-mail messages and contacts from the account you can't access. I suggest that you visit this Solution post to know your option on how to re-access your account. Visit... More

With regard to password issue the best team to assist you would be Windows Live Technical Support. You may contact them by following these steps: 1.Go to https://help.live.com/help.aspx?project=liveidv1&market=en-us 2. Click “ Why can't I sign in? ”... More