[quote user="vinod_venkatesh"] Hi Christian Thanks for your prompt response. Is there no way to recover these deleted mails? Also to esnure this does not happen again, can you please once again clearly put down the olicy regarding deletion due to inactivity... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

[quote user="goh"] Hi, my email address is <removed>@hotmail.com Kindly help me retrieve my emails, thank you so much. [/quote] I've checked your account and verified that it has been marked as Inactive . This is the reason why you lost your messages... More

[quote user="Evsy84"] I can now get into my account so thanks but... all my emails are gone- where are they as there was important information. Is there any way to recover this information? my email is XXXXX@hotmail.com [/quote] Hi Evsy84, I've separated... More

I have checked your account and our records show that it has been marked inactive. I regret to say that I'm unable to help retrieve your lost messages, as these are irrecoverable on our end. Once an account has been marked inactive, the contents will be deleted... More

[quote user="lilmissde31"] I have the same problem, please help. My email <removed>hotmail.com Thank you in advance! [/quote] Hey lilmissde31, I've checked your account and like gleggers' account, it was closed due to account inactivity. The... More

Hello, I've just signed into my Hotmail account to find that all of my messages have been deleted. Previously, I hadn't signed into it for a while, but I don't think it was as long as 120 days. I urgently need to retrieve some of the emails - is it possible... More

[quote user="Nika"] Hello, I have been using my hotmail account on a daily basis and when I logged in today I discoverd that ALL of my emails (sent, inbox, deleted etc.) are gone!!!! Along with the missing emails, all of my contacts have been deleted. I am... More

Hi guys, I have removed the e-mail addresses you provided in the post to prevent it from being spammed. @ Pom12pom I have engaged additional resources to help restore your deleted messages and put them in the Inbox so you can review them. Sadly, this doesn’t guarantee... More

Hey wlnick, I have checked your account and our records show that it did became inactive. The contents of your Hotmail mailbox were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. Once the inbox contents have... More