Hi minerva, I have moved your post here at the Reading and Writing Messages forum. Try optimizing your browser settings first to be sure that your browser is not contributing to your problem. If you’re using Internet Explorer, check out this link http://emailsupport... More

[quote user="lip"] I click on "Attach" and "File" and nothing happens. Also, when I try to address an email and click on "To" nothing happens. I'm running Internet Explorer 7. [/quote] Hi Lip, I have moved your post to the... More

[quote user="minerva"] My email address is <removed>@hotmail.com.. I don't receive any error messages. When I click on the open button, the little globe shows up showing the file going to a folder but it never opens, I left it like that for an hour... More

Good point sudeepjames. Thanks for that. In addition, juliegordon, I also suggest that you check your other settings such as Custom filters, Junk e-mail filter and Junk mail deletion. Most importantly, make sure that your work e-mail address is added in your Safe senders... More

Hello Sam, I’ve checked your client’s accounts and verified that they’re functioning properly. I’ll send you a private message for further investigation. You can access your Private messages (PMs) by clicking on your name displayed next to Signed... More

New mail which is sitting in my inbox is always marked as read, even though I haven't opened it. I have reset my password in case someone else was accessing it and sent myself a test email from another account. When the message arrives it has an unread status. However... More

I used Oulook with my Hotmail a/c for some time now, but now I can nto send or receive. I took Outlook Connector off and re-loaded it but suspect the problem might be in the settings chosen for the email accounts. What do I select there? I've been at this for over... More

Hi There, Hopefully you can help. I am writing to solve an issue for a client who is in the public domain. They send customer statements, invoices etc by email to a large number of users on a regular basis, and many of their customers are Hotmail users. The issue is... More

Hi Ikfei. You're getting your friend's e-mail when he resends it and you've given us the copy of delivery notifications. It appears that the sender’s domain is being affected by one of our anti-spam or bulk message filters. I can't resolve this... More

I AM FOR A LONG TIME UNABLE TO VIEW MY STORED MESSAGES AND SEND MESSAGES. A ERROE IS REPORTING WHEN I CLICK INBOX AND HAVE AN OPTION FOR REPORT TO MICROSOFT OF THE PROBLEM,I HAVE REPORTED TO MICROSOFT MANY A TIMES BUT NO RESPONSE TO IT HAVE BEEN RECEIVED. SO I REQUEST... More