Hi Pudster, We currently dont have the ability to trace a message sent from one account to another. And if you're sure that you entered the right e-mail address of your contact, then the message should have been sent to the address you enetered. If "nothing"... More

@jg135, If you’ve accidentally marked an e-mail as unsafe, the e-mail message will be directed to your deleted folder. And the e-mail address will automatically blocked from entering your account. It is best that you double check your Blocked Senders list. Here... More

Shocking Customer Service System , the option you're referring is done through the email client. The steps vary depending on the email client you use. To know how to do this, please refer to your email client's Help section or contact its support team. Again... More