Thank you, I have done all of these things, and the pictures are still removed. It is inconsistant. The contact is a friend, and the first thing I did when her pictures were removed was to put her in the safe senders list. When I click on the picture, it says it is... More

@jg135, If you’ve accidentally marked an e-mail as unsafe, the e-mail message will be directed to your deleted folder. And the e-mail address will automatically blocked from entering your account. It is best that you double check your Blocked Senders list. Here... More

Shocking Customer Service System , the option you're referring is done through the email client. The steps vary depending on the email client you use. To know how to do this, please refer to your email client's Help section or contact its support team. Again... More

Sinistershadow, to verify the cause of the deletion of your messages, please post your Windows Live Hotmail account here. More

Hi o2b, we appreciate your suggestions and feedback. I'll forward this to our development team so they can consider it in future release. More

Hi Tyson, please post your Windows Live Hotmail account here so I can check on it. More