Browse Site by Tags

Posts matching Tags

Solve Rate
Not Yet Rated

Re: Disappearing emails

Thanks for providing the information. What we need now is for you to access your account using another computer and try to reproduce the issue. This will help us isolate the issue if there’s a problem with your account or with your computer. Thanks! More

Last updated in New Visitors Mar 16 2009 by Windows Live Raniel L

0

Solve Rate
0

Re: My Email account is frozen after one mouse clik

Hi mike heron . Please optimize your browser settings to ensure that it's not contributing to the issue that you're encountering. If you're using Internet Explorer, please visit http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry for... More

Last updated in Reading and Writing Messages Mar 16 2009 by Windows Live Jacqui F

Solve Rate
Not Yet Rated

Re: Deleted messages reappearing and new messages not arriving

Hi Ratatat , To make sure that your browser settings don’t contribute to your problem, optimize your browser and clear your cache by deleting your temporary Internet files. If you’re using Internet Explorer, visit this link. Otherwise, visit your browser's... More

Last updated in Mail Delivery Mar 18 2009 by Windows Live Celeste G.

0

Solve Rate
0

Re: cannot open emails

I’ve moved your post here in the Reading and Writing Messages forum. To investigate this, please provide the following information: - Your e-mail address. - Did you receive any error messages? If yes, please post the exact error message. - Does this happen even... More

Last updated in Reading and Writing Messages Mar 18 2009 by Windows Live Raniel L

Solve Rate
Not Yet Rated

Re: Disappearing emails

I’ve moved this thread here in the Reading and Writing Messages forum. To help us speed up the process of troubleshooting this, we must have access to your account. To give us your permission to access your account, please reply to this post and include the following... More

Last updated in Reading and Writing Messages Mar 19 2009 by Windows Live Raniel L

50.00

Solve Rate
50

Re: Can't open emails or click on 'new' to write one

Hi jumbo17 . It appears that you're using the latest version of Safari on your Mac. That version is still in beta state and is not yet supported by Hotmail. It's the reason why you're having these issues. You can use other supported browser like Firefox... More

Last resolved a question on Mar 19 2009
Last updated in Reading and Writing Messages Mar 19 2009 by Windows Live Jacqui F

Solve Rate
Not Yet Rated

Re: Can't open mail

@ mwvlokke Please follow the suggestions posted by my co-moderator ( June M. ) to help resolve your issue. Since you’re already using IE7, skip the part where you’re asked to upgrade your browser and just follow B and C. Here’s the direct link: http... More

Last updated in Reading and Writing Messages Mar 20 2009 by Windows Live Rosalie R

50.00

Solve Rate
50

Re: Can't access email or junk mail!

Hi guys! Have you tried optimizing your browsers? If not, please do so just to make sure that it doesn’t contribute to your issues. Here’s the link where the steps are: http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry If you don’t... More

Last resolved a question on Mar 21 2009
Last updated in Reading and Writing Messages Mar 20 2009 by Windows Live Angela M.

Solve Rate
Not Yet Rated

Re: I cannot click on messages in my inbox...

Safari 4.0 is still beta. As of now, Windows Live Hotmail doesn’t support beta browsers. In the meantime, you may want to check out a workaround shared by one of our members, sparkleprincess , thru this link: http://windowslivehelp.com/community/p/17831/71097... More

Last updated in Reading and Writing Messages Mar 27 2009 by Windows Live Celeste G.

Solve Rate
Not Yet Rated

Re: Change Message Viewing Options

Hi summersun , I’ve moved this post to the Windows Live Hotmail Feedback Forum . Currently, this can’t be set. By default, after deleting a message, the next e-mail will open. What I can do for you now is to forward your feedback to our product team, and... More