I need help, unfortunately. Whenever I have a junk email, I go to the junk box and click on Mark as Unsafe. Usually it is junk and I never want to get stuff from that sender again. Well, a few minutes ago, I logged on and noticed an email in my junk folder. I quickly... More

@jg135, If you’ve accidentally marked an e-mail as unsafe, the e-mail message will be directed to your deleted folder. And the e-mail address will automatically blocked from entering your account. It is best that you double check your Blocked Senders list. Here... More

Biglee, I've edited your post to prevent your account from being spammed. Moving on, I've tried recovering your deleted messages and I have recovered some. Could you please check if the messages you where looking for were recovered. By the way, since I tried... More

[quote user="LennyXc"] Hi My Email account is <edit>@hotmail.com The email was in my junk folder and now is gone. Matt [/quote] Hi Matt, I'd like to assure you that I did a thorough search on your account and engaged additional resources to help... More

I’ve removed the e-mail address you provided in the post for security reasons. I’ve engaged additional resources to help restore your deleted message. Please check your Junk folder for the missing e-mail. There is, however, a limitation to this solution... More

Hi Barbbren. I've moved your post to Lost or Deleted Emails forum since your concern is about recovering lost messages. Please reply to this post and provide us your e-mail address so that we could help you retrieve the e-mail. More

Hi Kbrarick. I edited your post to remove your e-mail address to protect your account from spam. I’ve tried to recover the e-mail you have accidentally marked as unsafe. Please check your Junk folder for the message you’re looking for. More

Hi barney_c, as you already noticed, when a message from Junk folder is marked as unsafe, it'll will be purged from your account. We can try to retrieve your message but please post your e-mail address first so we can proceed. Thanks! More

i deleted a very imortant email from my junk mail - i marked it unsafe . The subject is confirmation to volunteer at the inauguration - please help me. <edited>@hotmail.com More

Hey keb5555, I have moved your missing messages back to your Inbox so that you can review them. Unfortunately, this does not guarantee that all messages that are missing will be available. More