[quote user="Sandra1968"] Please help as this email is a contract from my brand new employer and I don't want to have to ring them to re send the email. I accidentally marked it unsafe and it should of been safe. I have checked my deleted box and blocked... More

Hi Jennyjand. Yes, I can try to restore your deleted message and you can add the sender's domain to your Safe senders list. Now let me know your e-mail address so I can start retrieving your messages. On the other hand, here are the steps to add domain or e-mail... More

When you mark a message as unsafe in the Junk folder, the message will be automatically deleted from your account and won’t be moved to the Deleted folder. I’ve already tried to recover the message and I’m glad to inform you that I was able to recover... More

Hi Antwanswan, I was able to retrieve some messages deleted from your account and I’ve moved it to your Inbox . This doesn’t guarantee that all deleted mails will be available. By the way, there may be messages that you’ve purposely deleted before... More

When you mark a message as unsafe in the Junk folder, the message will be removed from your account and will not be moved to the Deleted folder. I’ve already retrieved the message you’re referring to and moved it to your Inbox . Note: I’ve edited your... More

[quote user="aleya"] Hello there Im also having this problem!! can i be helped! i am so desperate to get this email back. [/quote] aleya , I’ve joined your posts. Let me know your e-mail address so I can check if your e-mail can still be retrieved. More

Hi Aleya , I tried to engage additional resources to help retrieve the data and I’m glad to tell you that I’ve retrieved some messages. However, I can’t guarantee that the missing ones will be available. Also, I’ve removed your e-mail address... More

[quote user="M4rtindra2008"] Jacqui, Could you also try to recover mine....I know June said that it's unrecoverable, but if you can try again that would be great.. Sender would've been from yahoo address. My email is <removed>@hotmail.com Thanks... More

Hi there Buck! Thanks for providing your e-mail address. I edited it for privacy purposes. I've checked your account in our system and tried to recover your lost messages. However, I regret to inform you but I wasn't able to retrieve the mail that you marked... More

Hi Gordito , If you marked the message in your Junk folder as unsafe, this means that the message in question has been deleted from your account. Nevertheless, I’ve tried to recover deleted messages in your account. You can check your Junk folder to view the retrieved... More