Hi messyhead, I restored some messages deleted from your Junk folder. You may check them now. However, this does not guarantee that the one you're looking for will be retreived because the process I did is limited. If the e-mail message you need wasn't restored... More

Thank you for the information BarryBravo . I need to perform additional investigation for your issue. It would be a great help if you can provide a FiddlerCap trace of your Hotmail account. A FiddlerCap is a diagnostic tool that tells us exactly what is causing the... More

[quote user="MDT4"] I have my Junk Mail setting on move to Junk folder and automatically delete after 10 days. Today is October 1, and I still have Junk mail in my Junk folder from September 17 (more than 10 days). Why is my Junk not being automatically deleted... More