@ Javierwwii I've checked our records and it shows that your account has been marked as Inactive . To learn more about Hotmail's Inactivity policy , visit these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http://windowslivehelp.com/community... More

@ lalija We appreciate your feedback on this issue. Now, if you still wish to close your account, here are the steps: 1. Visit http://account.live.com. 2. Sign in by using your Windows Live ID sign-in name and password. 3. On the “Account Summary page,”... More

Hi Ailish, I have investigated your account and our records show that the contents of your Hotmail mailbox were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. In this unfortunate case, I am unable to help retrieve... More

@ lalija Thank you for providing your e-mail address. I have edited your post and removed it for privacy reasons. I’ve tried to recover previously deleted e-mails from your account using our Support Control Panel. I have recovered some and have moved them to your... More