Hi Adit, I have moved your post to Lost and Deleted Emails forum. If you did not access your account for quite sometime, it is possible that your mails have been deleted in our server due to account inactivity policy. If this is your case we cannot recover those date... More

[quote user="vinod_venkatesh"] Hi Christian Thanks for your prompt response. Is there no way to recover these deleted mails? Also to esnure this does not happen again, can you please once again clearly put down the olicy regarding deletion due to inactivity... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

putterson , check out my response to your post about your lost messages and contacts. You can read my response at: http://windowslivehelp.com/community/p/2592/26149.aspx#26149 FYI For your security, I’ve removed the account information you included on your post... More

Hi Blackie, I'm sorry about what happened to your account. I've already tried to recover your deleted messages, however, this retrieval process only recovers your recently deleted messages. Check your Deleted and Junk folders if there are important messages... More

Hello there! I need you to post your e-mail address here for me to check the reason behind this and for me to try to recover the lost messages. I've also moved your post in the Lost or Deleted E-mails forum because this is the correct one for it. Thanks! More

Hey! Thanks for posting back! I've checked your account and confirmed that your messages are still intact. It only appears that you're just unable to load them properly that's why you think that they are deleted. Have you already tried to optimize your browser... More

[quote user="DanaR"] Not sure what you mean when you say that the "messages are still intact". Do you see more than one message in my inbox dated January 27? And do you see any at all in the sent folder dated January 27? I have tried multiple computers... More

John, I found that your account has been marked as "Inactive." This is the reason why your stored messages and contacts were deleted. Unfortunately, we can no longer recover your deleted messages and contacts as they've already been purged from our servers... More