Hi Anna, I regret to say that e-mail messages deleted because of inactivity can't be recovered. These messages are automatically purged from our servers and we don't have the resources that provide backup copies of your messages. I am hoping for your understanding... More

Hi Jennifer, I've checked your account and based on our records, it was marked as Inactive . Sad to say, deletions due to inactivity are permanent. If you want to learn more about Hotmail's Inactivity policy , visit these links: http://windowslivehelp.com/community... More

[quote user="Jenn Lim"] Hi, my acct is definately not INACTIVE , I have been using it daily. On top of that I receive emails from friends n spam daily, how can it be INACTIVE ? I am only unable to sign into my acct since last Tuesday, this is consider INACTIVE... More

Hi Miriam , Tyler’s right. I’ve also checked your account and based on our records, it was marked as Inactive . To learn more about Hotmail’s Inactivity policy , check out these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http... More

AngelHLF, deleted messages due to inactivity are automatically purged from our servers and we do not have the resources that provide backup copies of your messages. In this unfortunate case, I am unable to help retrieve your lost messages and I am hoping for your understanding... More