@ Javierwwii I've checked our records and it shows that your account has been marked as Inactive . To learn more about Hotmail's Inactivity policy , visit these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http://windowslivehelp.com/community... More

@neiman11 It saddens me that I can’t recover deleted messages due to inactivity issue. @abumathkour I’ve found out that you had a previous post on the link below. Please check your post I believe that it was address already. http://windowslivehelp.com/community... More

Hi Miriam , Tyler’s right. I’ve also checked your account and based on our records, it was marked as Inactive . To learn more about Hotmail’s Inactivity policy , check out these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http... More

Hey Hmabigt, One of the possible reason why your messages were deleted is inactivity. This means your account was marked as inactive after not accessing it within a certain period of time. However, we can verify this using our tool by posting your Hotmail account here... More

Hey Prima! Your account has been flagged for inactivity and this is the reason why your emails have been deleted. This means that your account hasn't been accessed directly at the Windows Live Hotmail website. For your information: "Windows Live Hotmail will... More

FYI: The Hotmail account you've posted was removed to prevent it from any misuse. Hey Nura, Thank you for providing your complete Hotmail account. I’ve checked your account and verified that it has been flagged for inactivity and this is the reason why your... More

Hi nura, In this unfortunate case, I am unable to help retrieve your lost messages, as these are irrecoverable on our end. Deleted messages due to inactivity are purged from our servers as well. At the same time, we do not have the resources that provide backup copies... More

Hey Jaqi, It is with regret to say that messages deleted due to Inactivity are irrecoverable. You can refer to link given by Windows Live Celeste to know to how save or secure important messages in your account. Read the post of my co-moderator Windows Live Norman L... More

James, sad to say, we can no longer recover lost information due to Inactivity. To learn more about Hotmail’s Inactivity Policy, check out these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http://windowslivehelp.com/community/p/3869/16275... More

Hey Seun_Ewulomi, I’ve checked on our records and verified that the mailbox associated with your Hotmail account is not activated. With this, retrieving the contents of your account is not possible. To have your account reactivated, follow the steps below. 1.... More