Hi Gcisbell, I'm sorry to keep you waiting. I've already tried to recover your recently deleted messages, however, none of them reappeared in your account. I'm sorry to inform you that the messages you need are no longer recoverable. Since you didn't... More

Hi Jake, I checked the account that you have provided and our records show that it does not exist on our system. If this is the correct account, then it has been deleted due to a period of inactivity. In this unfortunate case, I am unable to help retrieve your lost... More

When I tried to log in to hotmail this afternoon, I received a message that the account has been closed (message below). I don't know why it was closed, but the instructions below tell me to click on a link and fill out a form -- I don't see any link ???? Can... More

@ scottyboy76 Our records indicate that the mailbox associated with the e-mail address you've provided, does not exist in our database; thus, recovery of information therein is no longer possible. I'm sorry. Note: If you don't use your Windows Live ID for... More

Hi mrskrs, I've further checked your account and found that it no longer exists in our system. Note that Hotmail changes an account's status to "Inactive," if it is not accessed for 120 days. And once it has been inactive for a predetermined amount... More

Hi 403_forbidden, The inactivity period for free Windows Live Hotmail accounts is 270 days. Accessing via Windows Live Mail and Microsoft Outlook are counted as a valid login to your account and it will reset the inactivity period. However, accessing via Windows Live... More

@DJDedo: I've checked the account you've posted and it's no longer existing in our system. Free Windows Live Mail accounts become inactive if you do not sign in for 270 days, or within the first 10 days after signing up for an account. After an account becomes... More

[quote user="Julie1234"]ahhh I see :( well, were my backup accounts deleted because I hadn't been using them for awhile? There's really no other way why they would have been deleted then..[/quote] Julie1234 , I’ve checked our records and confirmed... More

Hi zedma, I’ve moved your post to the proper forum. Try sending an email to your account. If it bounces back informing you that that mailbox doesn’t exist, it’s mostly likely possible that it was already closed due to inactivity. To check this out... More

@ q_aya Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days after signing up for an account. After an account becomes inactive, all messages, folders, and contacts are deleted. Incoming messages... More