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Re: Lost Emails and Missing Folders

[quote user="riskandfly"] Thank you for your response. I am very disappointed that this wasn't communicated when I signed up for the account through MSN. Can you please provide me with the link to sign in through Hotmail so I can begin to access my account... More

Last updated in Lost or Deleted Emails Jan 05 2009 by Windows Live Celeste G.

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Re: Lost Emails and Missing Folders

@riskandfly: I'm sorry but we can't confirm this with you as we don't have access to your profile history. As long as you're accessing your account manually through www.hotmail.com or live.mail.com by inputting your username and password, then it's... More

Last updated in Lost or Deleted Emails Jan 11 2009 by Windows Live Anette A

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Re: help - old emails are gone

[quote user="lilmissde31"] I have the same problem, please help. My email <removed>hotmail.com Thank you in advance! [/quote] Hey lilmissde31, I've checked your account and like gleggers' account, it was closed due to account inactivity. The... More

Last updated in Lost or Deleted Emails Jan 11 2009 by Windows Live June M.

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Re: Lost e-mails, account appears as new

@ Javierwwii I've checked our records and it shows that your account has been marked as Inactive . To learn more about Hotmail's Inactivity policy , visit these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http://windowslivehelp.com/community... More

Last updated in Lost or Deleted Emails Jan 15 2009 by Windows Live Celeste G.

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Re: Old emails

Hi Anna, I regret to say that e-mail messages deleted because of inactivity can't be recovered. These messages are automatically purged from our servers and we don't have the resources that provide backup copies of your messages. I am hoping for your understanding... More

Last resolved a question on Jan 24 2009
Last updated in Lost or Deleted Emails Jan 23 2009 by Windows Live Joseph D

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Re: New format is a mess

[quote user="D9W"] I just want to give everyone a head up here about this problem >> http://windowslivehelp.com/community/t/7365.aspx It seems if you do not log on once every 120 days you can wind up loosing your hotmail account. NOW you may be asking... More

Last resolved a question on Feb 13 2009

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Inactive account

I went through the first stage of trying to fix the problem, the windows live tech support told me that my acoount was inactive, and to come here for help. I have not been able to find any threads that talk about an inactive account. My account was not closed for abuse... More

Last updated in Accounts and Passwords Feb 28 2009 by section8dragon

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Re: How to restore deleted account?

James, sad to say, we can no longer recover lost information due to Inactivity. To learn more about Hotmail’s Inactivity Policy, check out these links: http://windowslivehelp.com/community/t/3962.aspx?PageIndex=1 http://windowslivehelp.com/community/p/3869/16275... More

Last updated in Lost or Deleted Emails Jan 15 2009 by Windows Live Celeste G.

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Deleted intentional e-mails

You think you're quite whitty the one recitting your stupid policies. However when we head to court of competant jurisdiction unlike the incompetant individuals that irresponsibly handle individual personal e-mails, let us see who will feel they are quite the whitty... More

Last updated in Lost or Deleted Emails May 21 2009 by fyrelady

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Re: Where did my old hotmail account go?

Hey Jambalee , thanks for posting your e-mail account. I've edited it out to keep it private. I've checked your account and confirmed that it's been inactive. Check out the post here by Jacqui F about account inactivity, your deleted messages and how you... More

Last updated in Lost or Deleted Emails Jan 07 2009 by Windows Live Shiela F