I have not used my account for about a year, not that I did not want to but it took microsoft that long to get me back into it after my password was forgotten. Anyhow, once I did get back into it, there is no mail in it at all, no folders I created nothing. Only a Welcome... More

About 6 weeks ago my entire inbox was deleted. Most of the mail in my saved folders was deleted. I am not receiving email consistently, and what is received is arbitrarily erased when I login in subsequently. Personal emails, spam emails, all of it is not received,... More

I would really want to retrieve those lost messages from your account. However, I have reviewed your account and verified that we cannot recover the deleted messages due to our account inactivity policy. If you have noticed I have edited your posted e-mail address,... More

Hi Missmagnolia7, I’ve checked your account and verified that it was previously marked as Inactive. With this, I’ve moved and joined your post to an existing discussion regarding retrieving messages and contacts deleted due to inactivity. Unfortunately,... More

@ Mike Tango Whiskey and Correocaliente, I'm sorry about your lost messages. I'll need to check your respective e-mail accounts first to investigate what caused this loss of information. Replying to this post with your e-mail accounts will also enable me to... More

[quote user="makowski123"] Hello, I had one precise mail with a picture attachment which I sent. The mail was a quite old, and I can't find it back. It was in my sent e-mails. I didn't ever delete my sent mails. I think this has got deleted with an... More

Hey b0bstar, I have checked the account that you have mentioned and our records show that the contents were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. Once the contents have been deleted, they cannot be... More

Hi there o2b! Upon checking your account in our system, I've verified that it was marked as inactive. This is the reason why you lost your stored messages. Unfortunately, we're unable to restore any of the mails that you lost. You can also refer to my previous... More

Hi R. Thiagarajan! I’ve edited your post to secure your e-mail account. I’ve also moved it to the more appropriate forum, which is the Lost or Deleted Emails forum. Moreover, I’ve joined it to the PLEASE HELP - all emails are gone thread. I’ve... More

[quote user="user12345"] < edited >@hotmail.com thank you so much for trying to help. please keep me updated.[/quote] We have carefully examined the sign-in dates of your account and verified that your account was marked "Inactive". This is... More