I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

@ amir_s28 The e-mail address is not active as what was mentioned by Windows Live Tyrone R. I have rechecked the account and as of this time it is still inactive. Try to send an e-mail to the account and you will get a message that the inbox is inactive. Should you... More

Hey Sean ! Can you confirm what your e-mail address is so we can investigate? I’m a little confused if it’s myname or twin-dad . In the meantime, here are some facts on account inactivity: - Accounts are marked inactive after 120 days with no log in. - Messages... More

I edited your account to avoid misuse and to protect your privacy. Also, I moved your post to the correct forum - "Accounts and Passwords." After checking, I didn't find any request to close the account you posted. Also, please note that we can't close... More

Hey Kun, Thanks for posting your e-mail account. For security reasons, I’ve edited your post to hide your address. I’ve checked your account and verified that it’s been inactive. I’m sorry but we can’t recover messages that’s been... More

we have no inbox in windows live hotmail . the old hotmail used to work. I have 2 emails that don't have an inbox they are XXXXX@hotmail.com and XXXXX@hotmail.com . when I get to the login page and login I get your inbox is not setup and that sends me to rewdownload... More

[quote user="hatin1903"] we have no inbox in windows live hotmail . the old hotmail used to work. I have 2 emails that don't have an inbox they are XXXXX@hotmail.com and XXXXX@hotmail.com . when I get to the login page and login I get your inbox is not... More

@ Mikem I have escalated your concern to our Escalations Specialists. They will get in touch with you typically within 24 hours depending on the complexity of your concern. More