Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

[quote user="lilmissde31"] I have the same problem, please help. My email <removed>hotmail.com Thank you in advance! [/quote] Hey lilmissde31, I've checked your account and like gleggers' account, it was closed due to account inactivity. The... More

[quote user="debrperry"] The problem is that MS has deleted my hotmail account without any warning. The email address no longer exists. When trying to go to hotmail.com all I get is live.com. This really sucks! Can anyone out there recommend a RELIABLE email... More

Hi twestlaw, I've checked your account and verified from our records that it was marked as " Inactive ." This is the reason why your messages have disappeared. Unfortunately, messages that are deleted due to inactivity can no longer be recovered. I'm... More

Hi klc_sen. We have examined the sign-in dates for your account and our records indicate that your account was inactive. We are sorry to inform you that we can't recover deleted messages from an account that was marked inactive because these are permanently deleted... More

Sophie, there are some cases where deleted messages can be recovered. Most likely, these messages have been recently deleted which is why were able to restore them. Unfortunately, this doesn’t apply to account inactivity issues. Once an account has been marked... More

Hi StaciUSA, I've edited the e-mail address you provided in the post. I've checked your account and verified that it was indeed marked inactive. To avoid your account from being marked inactive, please sign in to it directly. You need to manually enter your... More

[quote user="svet"] Due to me being inactive for a while some time ago, your system has automatically deleted my e-mails. Is there any way I can recover them? [/quote] Hey svet, I merged your post here with a similar thread. You can check out Andrei's... More

Sorry. Lost messages due to account inactivity are purged from the servers and can’t be recovered. More