Hey b0bstar, I have checked the account that you have mentioned and our records show that the contents were deleted by an automated service which flags accounts which have not been signed into for 120 or more days. Once the contents have been deleted, they cannot be... More

[quote user="user12345"] < edited >@hotmail.com thank you so much for trying to help. please keep me updated.[/quote] We have carefully examined the sign-in dates of your account and verified that your account was marked "Inactive". This is... More

[quote user="vinod_venkatesh"] Hi Christian Thanks for your prompt response. Is there no way to recover these deleted mails? Also to esnure this does not happen again, can you please once again clearly put down the olicy regarding deletion due to inactivity... More

[quote user="LLE"] Hi my account is : <edit>@hotmail.com and I just realized that all my emails from this account which I ve had for about 10 years were DELETED. Many of the emails and documents in the account cannot be replaced and are extremely important... More

In order for us to address your concern, please reply to this post and provide your Windows Live Hotmail e-mail address. However, if you think that you have lost your e-mails due to account inactivity, you may want to take a look at or join the “hotmal account”... More

I have a hotmail account (not the same as this ID) that I logged into approx. 1 month ago. I just logged in again now... and ALL of my messages and folders are gone! I understand there is a 120 day limit for inactivety where items will be deleted, however, I know for... More

Yes my e-mail <edited>@msn.com had become inactive due to non use for some time is there anyway of recovering the saved e-mails that were saved in my old folders that were also deleted. I had pictures and other information that had sentimental value to me. Can... More

[quote user="amplusdubai"] Can you please tell me if you were able to retrieve all your messages, coz it happened to me when hotmail re-activated my account when it was not open for long time. Coz i am only using messenger but not opening my email messages... More

[quote user="olivia"] why is inactive!!??i use it everyday!!how do i know it is active [/quote] Hey Olivia, accounts become inactive when it’s not accessed for 120 days. Your account was deactivated for a time, which caused you to lose your stored messages... More

[quote user="goh"] Hi, my email address is <removed>@hotmail.com Kindly help me retrieve my emails, thank you so much. [/quote] I've checked your account and verified that it has been marked as Inactive . This is the reason why you lost your messages... More