@ambered & @intricacy: I've checked your accounts and verified that it was deactivated. Once an account is marked Inactive, all stored messages will be deleted and all incoming messages will be sent back to the senders as undeliverable. Free Windows Live Mail... More

@ da_dum_kid We are sorry to inform you that we were not able to restore the e-mail messages that were lost because of account inactivity. Hotmail inbox and contacts were deleted by an automated service that flags accounts that have not been signed into for 270 or more... More

Your contacts should also be deleted because of inactivity. Also, the sites wherein your account is associated with will not be affected, because they have their own system. It will just prevent you from receiving e-mails and newsletters from those sites. More

After checking, I found that the reason why you lost your messages and contacts is because your account was marked "Inactive." Unfortunately, we can't recover deleted messages and contacts from an account that was marked inactive because these are permanently... More

Based on our records, the reason why your messages and contacts are missing is because your account was marked as inactive. Accounts are marked as inactive when it is not signed in to once within 120 days previously and it was changed to 270 days recently. Your account... More

@ mwtwuk76 I have checked the e-mail address you have provided and have confirmed that it no longer exists in our system. When an account is marked as inactive due lack of use, messages, folders and contacts are deleted. If the account remains inactive for a year, the... More

@ martin kuran Our records show that your account was marked "Inactive". This is the reason why you lost your emails and contacts. Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days... More

I've checked on our records and verified that the mailbox associated with your account is not activated. To activate your Hotmail account: 1. Please go to http://mail.live.com . This will take you to the Windows Live Hotmail sign in page. 2. Sign in to your account... More

@ tan28250 Our records show that your account has been marked "Inactive". This is the reason why you lost your stored messages and contacts. Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first... More

Hmm… It looks like that your account went inactive. If this is the case, we won’t be able to recover your e-mails and contact list. Please post your e-mail address here so that we can check. More