putterson , check out my response to your post about your lost messages and contacts. You can read my response at: http://windowslivehelp.com/community/p/2592/26149.aspx#26149 FYI For your security, I’ve removed the account information you included on your post... More

Hello there! I need you to post your e-mail address here for me to check the reason behind this and for me to try to recover the lost messages. I've also moved your post in the Lost or Deleted E-mails forum because this is the correct one for it. Thanks! More

Hey! Thanks for posting back! I've checked your account and confirmed that your messages are still intact. It only appears that you're just unable to load them properly that's why you think that they are deleted. Have you already tried to optimize your browser... More

[quote user="DanaR"] Not sure what you mean when you say that the "messages are still intact". Do you see more than one message in my inbox dated January 27? And do you see any at all in the sent folder dated January 27? I have tried multiple computers... More

@ twalker1988 As soon as your account becomes Inactive, all your messages will be deleted and can no longer be recovered. However, if you reactivate your account before it has been purged from our servers, there’s a chance that your contacts will be available... More

John, I found that your account has been marked as "Inactive." This is the reason why your stored messages and contacts were deleted. Unfortunately, we can no longer recover your deleted messages and contacts as they've already been purged from our servers... More

Hi Wnewbern, If the shortcut you created had the automatic sign in feature enabled, this could be the reason why your account became inactive. The automatic sign in feature is enabled when you put a check on the "Remember me on this computer" and "Remember... More

@ jibin I checked your account and I verified that it was marked inactive. This happens when you don't access it for 120 days. When account becomes inactive, all messages are deleted. Once messages are deleted, they cannot be recovered. @ kororos I restored the... More

@ blargh1234 Guess what? I've retrieved some messages in your Inbox , Junk and Deleted folders. You can review them now, but this doesn't guarantee that the message that you're referring will be available. Thanks! Note: I've removed your e-mail address... More

[quote user="binata ray"] Please help me retrieve my mails and contacts, i am only getting mails for last 2 days !! Everything is lost! [/quote] Hi binata ray , Please post your Hotmail account here so I can investigate this matter and try to recover your... More