@ amir_s28 The e-mail address is not active as what was mentioned by Windows Live Tyrone R. I have rechecked the account and as of this time it is still inactive. Try to send an e-mail to the account and you will get a message that the inbox is inactive. Should you... More

@ lalija We appreciate your feedback on this issue. Now, if you still wish to close your account, here are the steps: 1. Visit http://account.live.com. 2. Sign in by using your Windows Live ID sign-in name and password. 3. On the “Account Summary page,”... More

@ Katie Hi. I’ve checked your first account and verified that you’ve successfully reactivated it and that your messages and contacts (in the account that you’ve mistakenly closed) are still intact. As for your other account that you want to close,... More

I edited your account to avoid misuse and to protect your privacy. Also, I moved your post to the correct forum - "Accounts and Passwords." After checking, I didn't find any request to close the account you posted. Also, please note that we can't close... More

[quote user="Julie1234"]ahhh I see :( well, were my backup accounts deleted because I hadn't been using them for awhile? There's really no other way why they would have been deleted then..[/quote] Julie1234 , I’ve checked our records and confirmed... More

For your information, Windows Live Hotmail will keep your account active for 270 days. If you do not sign in once within 270 days your account will be marked as inactive. All your stored messages will be deleted if your account has been marked as inactive. However,... More

[quote user="mynameisntbob"] what could cause the termination of my new @live.com account? is it at all reliable, or should i open a gmail or yahoo e-mail account instead? [/quote] I assure you that Windows Live Hotmail is reliable. We continue to upgrade... More

This article provides information on how to close your Hotmail account to users who wish to close their account. Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days after signing up for an account... More

I am sorry about your lost messages RetarTed . I’ve investigated your Hotmail account again and confirmed that it has been marked Inactive . The 120 days Inactivity period has now been increased to 270 days on the new Hotmail version. More