putterson , check out my response to your post about your lost messages and contacts. You can read my response at: http://windowslivehelp.com/community/p/2592/26149.aspx#26149 FYI For your security, I’ve removed the account information you included on your post... More

Hi Blackie, I'm sorry about what happened to your account. I've already tried to recover your deleted messages, however, this retrieval process only recovers your recently deleted messages. Check your Deleted and Junk folders if there are important messages... More

Hello there! I need you to post your e-mail address here for me to check the reason behind this and for me to try to recover the lost messages. I've also moved your post in the Lost or Deleted E-mails forum because this is the correct one for it. Thanks! More

Hey! Thanks for posting back! I've checked your account and confirmed that your messages are still intact. It only appears that you're just unable to load them properly that's why you think that they are deleted. Have you already tried to optimize your browser... More

[quote user="DanaR"] Not sure what you mean when you say that the "messages are still intact". Do you see more than one message in my inbox dated January 27? And do you see any at all in the sent folder dated January 27? I have tried multiple computers... More

John, I found that your account has been marked as "Inactive." This is the reason why your stored messages and contacts were deleted. Unfortunately, we can no longer recover your deleted messages and contacts as they've already been purged from our servers... More

Hi Dawn. I understand that the account is now locked. It is important that you can access your account first. Please visit this Solution entry on how to re-access your account. http://windowslivehelp.com/solutions/accounts/archive/2008/10/25/i-forgot-my-password.aspx... More

Hi Lindy, I wasn't also able to recover any of your recently deleted messages. Please make your account more secured as well by reading this solution blog: http://windowslivehelp.com/solutions/sendlimits/archive/2009/01/28/This-account-is-currently-blocked-from... More

@ jibin I checked your account and I verified that it was marked inactive. This happens when you don't access it for 120 days. When account becomes inactive, all messages are deleted. Once messages are deleted, they cannot be recovered. @ kororos I restored the... More

Hi Soy_yodo, I have checked your accounts and confirmed that 1 is new and the other is old. I've also verified that all your messages and contacts are intact in your @hotmail.com account. Please sign in to it so you can access them. If you're looking for them... More