Hello Tonibat62, I'm sorry about your lost messages. Hotmail doesn't automatically delete your old stored messages, unless your account became inactive. Most of these incidents happen when your e-mail account was hacked, resulting to loss of e-mail messages... More

Torrenova, I feel your sentiments over your deleted messages, but we can't prevent our system from automatically deleting e-mail messages due to an account's inactivity. I'd also want to recover all of your deleted messages, just as what we do with other... More

Hi Robert, I've moved your post by the way to the Lost or Deleted Emails forum. You mentioned that you submitted your question earlier, but I can't find it here. Anyway, I'll now address your urgent concern. There's still a possibility of recovering... More

Austx512, Since Isabel and Richard already tried to recover your deleted messages, I'm sorry to inform you that your wanted messages that didn't reappear in your account are no longer recoverable. There's no other way for us to recover them since they're... More

Hello Rick, Your post was moved to the Lost or Deleted forum. I'm sorry about what happened to your account by the way. You'll need to post your Hotmail account here in order for us to check if we can still recover your lost messages and contacts. It's not... More

I'm sorry about what happened to your messages, Keith. I've already tried to recover them, however, none of them reappeared. This means that they're no longer recoverable. In order for this not to happen again, I suggest that you make your account more secured... More

Pat J, I'd like to inform you first that Hotmail has an account inactivity policy. Here are some facts on account inactivity: - Accounts are marked inactive after 120 days with no log in. - Messages are deleted from our servers when the account is marked as inactive... More

@ Michelle, Norman, and other designated moderators having Windows Live or MSFT in their usernames, including myself, works for Windows Live. It's also true that other users can look at others' problems but since your problem is about lost messages, they can't... More

Hi Wayne, Since Benji has already tried to recover your recently deleted messages, it will only yield the same results if I also try to recover your messages. This means that what messages reappeared on your end will still be the same, not including the junk messages... More

Thanks for posting your Hotmail account, Svet. I have already edited it so it won't be prone to spamming. After checking it, I've verified that you didn't lose your messages due to its inactivity. This is because you still have old messages in your account... More