About 6 weeks ago my entire inbox was deleted. Most of the mail in my saved folders was deleted. I am not receiving email consistently, and what is received is arbitrarily erased when I login in subsequently. Personal emails, spam emails, all of it is not received,... More

Hi Missmagnolia7, I’ve checked your account and verified that it was previously marked as Inactive. With this, I’ve moved and joined your post to an existing discussion regarding retrieving messages and contacts deleted due to inactivity. Unfortunately,... More

@ Mike Tango Whiskey and Correocaliente, I'm sorry about your lost messages. I'll need to check your respective e-mail accounts first to investigate what caused this loss of information. Replying to this post with your e-mail accounts will also enable me to... More

[quote user="makowski123"] Hello, I had one precise mail with a picture attachment which I sent. The mail was a quite old, and I can't find it back. It was in my sent e-mails. I didn't ever delete my sent mails. I think this has got deleted with an... More

Hi there o2b! Upon checking your account in our system, I've verified that it was marked as inactive. This is the reason why you lost your stored messages. Unfortunately, we're unable to restore any of the mails that you lost. You can also refer to my previous... More

Hi R. Thiagarajan! I’ve edited your post to secure your e-mail account. I’ve also moved it to the more appropriate forum, which is the Lost or Deleted Emails forum. Moreover, I’ve joined it to the PLEASE HELP - all emails are gone thread. I’ve... More

[quote user="user12345"] < edited >@hotmail.com thank you so much for trying to help. please keep me updated.[/quote] We have carefully examined the sign-in dates of your account and verified that your account was marked "Inactive". This is... More

Hi Johntagg, I've already tried to recover your deleted messages. You can now check your Deleted and Junk folders to see if the messages you're looking for were recovered. If not, I'm sorry to inform you that we can no longer recover them on our end. More

[quote user="Chloelouise"] So its gone forever???? [/quote] As much as I want to help you recover your mails, unfortunately, we can't recover deleted messages from an account that was marked inactive because these are permanently deleted from our servers... More

Hi Magda, Based on our records, your account was previously marked as inactive. I’ve joined your post to this thread which will inform you that it isn’t possible to retrieve deleted mails due to inactivity. I’ve quoted Brandon’s response regarding... More