Hello, This is the situation: ALL MY CONTACTS ARE GONE, THANKS TO A "ELECTRONIC COMPANIES" THAT SOMEHOW HACKED MY ACCOUNT, AND RIGHT AFTER THEY START TO SEND SPAM TO ALL MY CONTACTS, PROMOTING THEIR BUSINESS, ALL MY CONTACTS SIMPLY DISAPPEAR! THIS IS AN ABUSE... More

Hi, I haven't have much time to go through the posts, but I just had a malicious email sent that deleted my contact list and sent emails with the virus to each person. I was wondering if there's any way to retrieve the lost list. Another problem is that by having... More

Hi suehuang, After careful investigation on your account, I have found out that your e-mail and contacts were deleted deliberately. I have engaged additional resources to help restore your deleted messages. I have moved the deleted messages back to your Inbox so that... More

Sandra , for me to help you recover your contact list and lost messages, please post the following info: - Your Hotmail account - At least 3 addresses from your deleted contacts To report the bogus account and the hacker, I suggest that you contact the Hotmail Abuse... More

@ victoria_eire I am glad your lost mails have been recovered. I’ll make sure Windows Live Raniel L hears about this update. If you need to report the spam e-mail sent from your account incident then I recommend that you contact Windows Live Customer Support.... More

@ peterossi I’ve checked your account using our Support Control Panel and tried to recover your lost e-mails. I have recovered some and have moved them to your Inbox. However, I cannot guarantee that the recovered messages will include the ones you are looking... More

I’ll help you retrieve your missing messages kels-barme . Post your Hotmail e-mail address here to start the recovery process. However, since I can only recover messages that are still in the servers, I cannot guarantee that I’ll be able to retrieve all... More

Thank you for reporting this problem. I’ve performed another recovery process to your Hotmail account. Check your account to review the retrieved messages. Moving forward, I understand that this is the second time that you encountered this problem. Although I... More

Hi TriGirl , I’ve tried to recover your missing messages from the backend. Check your Hotmail account to view the recovered messages. BTW, since I can only recover messages that are still in the servers, I cannot guarantee that all your missing messages have been... More

Val , I would like to give you a positive feedback about your messages. Sadly, after maximizing our resources, I wasn’t able to recover any of your messages. It’s possible that the message was already purged from the servers even before I tried to recover... More