Hi B B B, I've checked your account and verified that inactivity is not the cause of your issue. Thus, I can’t provide the exact reason why this occurs since we do not the tool to view personal records on our end. If messages on your account are missing but... More

Hey MeganF, I’ve moved the messages I was able to retrieve and transferred them to your Inbox. Please check if the messages you are inquiring about were restored but this doesn’t guarantee that all deleted mails will be available. I’ve also edited... More

Thanks to hotmail support, which enable me to regain my hacked account back. But email addresses in my contact list are gone? I need these bcz during those few days, when I was not able to access my account, most of my friends/business contacts got emails from my name... More

[quote user="WendyWendy"] Please help!! Someone got into my email account on Dec.29/08 and deleted several email messages. It is critial and imperative that I get these back into my email account. Please help me retrieve them. [/quote] Hi WendyWendy, I'd... More

[quote user="Rowan"] Hi, I would like a better explanation as to why my Inbox e-mails were "purged" and rendered unrecoverable after they were maliciously deleted! Only a short amount of time had elapsed after my e-mails were deliberately deleted... More

@ LoriVajdich and Lulu Hey guys, I'm sorry to hear about this. I'll look into your accounts and try to recover your messages. Post your e-mail address here and I'll investigate ASAP. For now, secure your e-mail account immediately so that it won’t... More

@Jeff notkin , please post your e-mail account here so that I can check on it as well. @Lulu , thanks for the info. For security reasons I've edited out your post to keep your e-mail account private. I've checked your account and tried to retrieve the deleted... More

JoyceYao, No problem. By the way, I’ll be sending you a private message (PM) to ask for some information from you to check if i can retrieve your contacts. to view this, click on your “Sign in name” at the upper right part then click on “the... More

@ eekius I’m glad to inform you that I was able to recover your messages but I can’t guarantee that all missing messages will be available. Additionally, while checking your account, I’ve found out that you’re also using Outlook Express . If... More

Hey there, I've edited out your post to keep your e-mail account private. I've retrived your messages and placed these back to your Inbox. Sign in to your account and check them out. Remember to always secure your account by changing not just your account's... More