I recently discovered that older "sent" messages do not appear to be archived. They have a banner which says, " Windows Live Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. " If I click on... More

I sent an email yesterday. It was part of a chain that I have sent to the same individual over the last 2 months and has 6-8 communications between user and sender. The individual in which I sent the email to replied back to me yesterday at 5:26 pm. When I opened the... More

Hi Kofi, Yes, it is possible to retrieve messages deleted from your Junk folder. I’ve previously moved the messages retrieved from your Junk folder to your inbox but it is possible that message you are looking for has been purged even before I attempted to recover... More

@ Mummydearest45 For us to investigate why your messages are being sent as blank, we need the following details: - Fiddler Trace - MSinfo file - Permission to access your account - Your complete account name Fiddler is a diagnostic tool, which will tell us exactly what... More

[quote user="Mummydearest45"] When forwarding an email - I return to the 'text' after I have selected 'send email' from my contact list. The addresses are indeed where they should be but there is no longer any text in the volume of the email... More

@ Sarah You can choose to post your email address here (since an email address isn’t considered personal information unless additional info is added that would reveal your identity) or if you’re not comfortable doing this- you can send me a private message... More

In the last week or so I have been having the problem that if I reply twice to one email, only the second answer arrives. To give an Example: I recieve email from my uncle who is asking for some photos. I sned him an email with 2 photos and a note. I then realise I... More

Hi, Thank you for your suggestions. Unfortunatly, they just reminded me of the stuff I didn't rember to say. All of my emil are supposed to get saved, however, like the sending thing, only the last one I send actually is getting saved as opposed to all of them.... More

Hello Minja! I was able to recover your deleted messages. Check your Inbox as well as your Junk folder to see if the mail that you need is there. But I can't guarantee that all deleted mails will be available. BTW, I've edited your post so your e-mail address... More

[quote user="cilene"] Hello Rosalie, Im Cilene from Italy, unfortunately I had the same problem yesterday; my young son had deleted all email from deleted folder in our hotmail mailbox (we don't use outlook, only web based). Among them there are many important... More