dairycallou , I’ve exhausted our resources trying to recover your lost messages. Sadly, I wasn’t able to recover them. It is possible that the messages were already purged from the servers or were moved locally on your computer even before I tried to recover... More

dnguyen , since the messages were downloaded by the e-mail program that you’re using on your computer, the messages were removed from the servers making them unrecoverable. Nevertheless, I’ve tried retrieving them using our Support Control Panel. Sadly,... More

Hi AnEmptyMind, I have checked your account and verified that you have previously set up your Windows Live Hotmail e-mail messages to go directly to an e-mail program using POP3. I have engaged additional resources to help restore your deleted messages. But unfortunately... More

Hi lisasylviah , E-mail clients, like Outlook Express, offers a feature to leave a copy of your messages on the server. If this is not enabled, messages saved on the servers will be moved and saved locally on your computer. This is the reason why your messages are no... More

@ Kheybourne I’ve rechecked your account and found out that you have configured your account using the POP3 configuration. Please note that when you use that setting without configuring your account to leave a copy of messages in the server, all messages in your... More

I have checked your account and verified that you have previously set up your Windows Live Hotmail e-mail messages to go directly to mail client (Such as Outlook or Windows Live Mail) using the POP3 configuration. I have engaged additional resources to help retrieve... More

I’ve checked our records and found out that you have configured your account in an e-mail client (Such as Microsoft Outlook or Windows Live Mail) using the POP3 configuration. Please note that when you use that setting without configuring your account to leave... More

[quote user="nrolnik"] Is this response directed to me? If so while I understand the concept, it does not makes sense here. I have Apple mail hooked up to my account, but it has been that way for quite a while before the deleted inbox problem. Did Hotmail's... More

@ Angiehill, I've checked the account you provided and determined that you are accessing it through an e-mail client using POP3 access. E-mail clients has an “archiving” feature that moves your messages from the Windows Live Hotmail e-mail server to... More

Imokon , I’ve tried my best to recover your deleted messages. Sadly, after exhausting our resources and pushing the recovery process to the limit, I wasn’t able to recover any of them. I am sorry about your messages. About your inquiry on messages being... More