phxcat , if you think that the problem was caused by a virus, you can also get an online support with the Microsoft Security Help and Support Team . I’ve posted the information on my earlier post. Nevertheless, I still recommend that you get in touch with the... More

I’ll help you retrieve your missing messages kels-barme . Post your Hotmail e-mail address here to start the recovery process. However, since I can only recover messages that are still in the servers, I cannot guarantee that I’ll be able to retrieve all... More

Thank you for reporting this problem. I’ve performed another recovery process to your Hotmail account. Check your account to review the retrieved messages. Moving forward, I understand that this is the second time that you encountered this problem. Although I... More

Hi! You need to contact the Abuse Team thru abuse@hotmail.com about the unwanted e-mail being sent using your account. Moreover, I’m glad to inform you that I’ve recovered some of your messages on your Deleted folder. However, this doesn’t guarantee... More

Hi jasonw0001 , Based on our records, your account is currently subscribed under a partner service – Verizon Broadband with MSN Premium . Since accounts with partner subscription look differently on the backend, these accounts are handled by the support team of... More

Hi justjaionly , I was able to successfully recover a number of deleted messages from your account. Check out your account to view the recovered messages. BTW, any message that didn’t reappear in your account is unrecoverable. Moving forward, based on my investigation... More

@ fireretardant Contact the Abuse Team thru abuse@hotmail.com about this matter. Moreover, I’ll check if your messages and contacts can still be recovered. Just let me know your e-mail address and at least 3 e-mail addresses of your lost contacts. You may also... More

Hi foxhilldrive , I assure you that we are more than willing to help you recover your missing contacts. My co-moderator, Windows Live Ricardo , asked for additional information to start the recovery process. Since you just posted the needed information, I was only able... More

Hello Jason, I have checked your Windows Live Hotmail account through our Support Control Panel and tried to recover your deleted messages and contacts. I’ve recovered some messages and have moved them to your Inbox. I have also recovered some contacts and have... More

Hi guys. @ lgw459 and vineetaabbott I’m sorry if it’s taking this long for the abuse team to reach you. The abuse team's been receiving a lot of messages from Hotmail customers. I assure you though that they’re answering each and every e-mail that... More