Emails from our email server at 129.59.210.128 are not being delivered to hotmail recipients. They are not being rejected or going into the junk folder. They ae accepted by the hotmail MX servers but just dissapear after that. We have tried completing the form to get... More

Hi Dstapley! Since you mentioned that your account was deactivated at the time that the email from MS was sent, you won’t be able to recover the email because there wasn’t any mailbox that would have received the email. It’s best that you contact the... More

[quote] 1) I have lost all the emails from 2009 in my inbox[/quote] Post your e-mail address so we can investigate and try to recover the messages. [quote] 2) Everytime i email someone i received a failed delivery notification and these are not new email addresses.... More

Hi jay.pip . Please check out the Solution article below if you're unable to receive messages on your account: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx For us to investigate the cause of your lost messages... More

Hi Kennyrayw , I've found out that your e-mail was deleted deliberately. Currently, Hotmail doesn’t archive deleted messages to prevent our system from cluttering up and adversely affecting the delivery of efficient services. Also, your contacts list appears... More

chevrolet, if you're unable to receive some messages, it's possible that you have settings in your account that might be causing this. I suggest that you particularly check your Blocked senders list. For more instructions, please visit this site: http://help... More

Hi naruto20 , let me know your e-mail address so I can check if your messages can still be recovered. Moreover, I suggest that you visit this link to check if your filter settings contribute to your receiving problem: http://windowslivehelp.com/solutions/settings/archive... More

@ naruto20 Thanks for the account. I have checked it using our tools and tried to recover your deleted messages. Please try to wait in the next 72 hours to see if they pop-up in your inbox. If no messages appear... that means our recovery failed and we can no longer... More

[quote user="texasgal"]An email was sent to me today between 4:15 and 5:30 and I never received it, it din't even go to junk mail. My filter was not set high either. So that is my first question.[/quote] I'll need more information about this matter... More

Hi katikatt03, To investigate these issues and for possible e-mail recovery, reply to this post with your Hotmail account. In the meantime, check out this solution for your receiving issue: http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving... More