Hi K9k2, Thanks for already posting your Hotmail account. I've checked it and saw that you're using Windows Live Mail (e-mail client) to access your messages. I'd just like to confirm if this is where your work messages are stored and then got lost. If so... More

When I signed up for Windows Live Mail, I had the option to change back, at ANY time!!! Where did that option go????? I Cannot find it. I am hoping it doesn't have the banner on the side of my email inbox???? Does anyone know how to go back to CLASSIC MAIL ????... More

Hi Ratty , I would like to give you a positive feedback about your deleted folder and messages. Sadly, after exhausting our resources and maximizing the recovery process, I wasn’t able to recover your folder or any of your messages. It’s possible that the... More

On Monday 9th March I had all of my old hotmail emails (about 1 years worth!) when I checked email yesterday, 10th March, everything in my inbox prior to March 1st had vanished. I still cant see them today. I have a hotmail plus account so have plenty of storage on... More

Hi Kheybourne . I've checked the account you provided but it doesn't exist in our database. Please provide us with the correct Hotmail account so that we can try to recover your messages at once. By the way, if you have questions about Windows Live Mail , please... More

@Veroniki: I've checked your account and verified that you've previously set up your messages to go directly to Windows Live Mail. Windows Live Mail has an “archiving” feature. This feature moves your messages from the Windows Live Hotmail e-mail... More

Hi Delltaqueen, To recover your messages, you need to contact the Windows Live Mail Support Team . They are tasked to handle this certain issue. To reach them: 1. Go to http://help.live.com/help.aspx?project=wl_mailv2&market=en-us 2. Select one of the help topics... More

Hi again Yangxu13 . Unfortunately, we don't offer remote accessing of accounts to find where the messages are located on your hard drive. However, you can contact the Windows Live Mail Support Team again. They may be able to offer you ways on how to find your messages... More

@h1_vltg3: I've tried to recover your messages however, it wasn't successful. It's best that you contact the technical support team of Windows Live Mail to retrieve it. You can contact them using these steps: 1. Go to https://support.live.com/eform.aspx... More

I’ve tried to recover deleted messages in your account. I’ve already moved them back in your inbox. However, if the e-mails that you are looking for did not appear, it only means that the restoration was unsuccessful. I’ve also checked that you are... More