I recently configured the new pop3 access for my hotmail account. However, I was was unaware that when I sychronized outlook with the webmail, that it would remove all of the messages from my inbox. There must be a way to return the emails to the hotmail-webmail inbox... More

@ DOSEricas Our product team is already aware of the issue and is currently investigating this. We’ll keep you posted. @ celtickatt I’m really sorry for the inconvenience. Please be more patient, rest assured that our product team is working on this matter... More

To keep our community organized, I suggest that for those who are already a part of existing discussions to reply to the moderators in their respective threads. @ Joeschmoe Windows Live Ricardo D. has already replied to your post in the “Inbox Problems”... More

@ AJHorne Thank you for giving us permission to access your account. However, I have checked your account and it appears to be working properly. I would need additional information to further troubleshoot your concern. Could you confirm if you already tried the browser... More

@ jaddario and AJHorne To help us speed up the process of troubleshooting your particular issue, we must have access to your account. To give us your permission to access your account, please reply to this post and include the following text in your post: "I grant... More

@ wilburfam Thanks for providing your e-mail address. I've checked your account and our records show that your account was marked "Inactive". This is the reason why you lost your stored messages. Please check out the response of Andrei for more information... More

jamesstewart, for us to check we can still retrieve all those missing e-mail. We would need you to provide us your complete e-mail address. FYI: To properly address your issue, I’ve moved your post to the correct forum More

Thanks for posting back iammeuc . I've already escalated this to one of our Escalations Specialists. He/she will be getting in touch with you through this thread also. More

Hi MikeLarchmont ! Kindly post your e-mail address so we can investigate. More