Hello, I've just signed into my Hotmail account to find that all of my messages have been deleted. Previously, I hadn't signed into it for a while, but I don't think it was as long as 120 days. I urgently need to retrieve some of the emails - is it possible... More

[quote user="wedgwood"] Thanks Celeste, my email address is: <edited_wl_celesteg>@hotmail.com I would be so grateful if you can retrieve them for me. [/quote] Hotmail cleans up messages that have been deleted periodically. Once the e-mail has been deleted... More

Hey jpmears, After careful investigation on your account, I have found out that your e-mail were deleted deliberately. I have engaged additional resources to help restore your deleted messages. Unfortunately, the restoration has failed and I can no longer retrieve your... More

I see that you have two issues here. Let me divide it so you can easily check out my response. [quote user="amyehunter"] ALL of the emails that were saved in my inbox have been deleted. They are GONE! I had some very important emails that I need restored ASAP... More

[quote user="StantheMan"] In what folder can I expect to see my e-mail if and when it's retrieved. It has been 48 hours, but I don't see a single retieved mail. Thanks for your attention. Stan [/quote] Hi Stan. The recovered messages are moved to the... More

@ StantheMan I'm pretty sure that Sharon S did all the best she can do to recover your lost messages, but if those messages didn't appear on your end, I'm sorry to say that those messages are completely purged on our servers. The reason why Sharon S is referring... More

[quote user="StantheMan"] I just upgraded my Outlook with Outlook Connector and when I checked my email, ALL of my saved email folders with saved emails were gone along with everything in my inbox....please help, need those back!!!!! I thought my e-mail would... More

A little panicked because my e-mails are GONE and I found about a week's worth in my deleted in box; that makes it seem like they're now being automatically deleted, which would SUCK!!! Years of really important e-mails from about a week before now are gone... More

I've checked your account in our Support Control Panel and tried to recover your missing messages. Kindly view your e-mails and see if the messages that you are looking for were recovered. There may be a limitation to this solution. If the messages do not reappear... More

Thanks for the information Sharon, but this answer makes no sense at all. I have been using Outlook Express/Windows Live Mail for my Hotmail reader, as well as the website and my Windows based Smart Phone since 2000, and this has never been an issue. I have always had... More