[quote user="Carolhatfield"] I am not sure what I have done, but I now have a live.com e mail address and none of the old e mail information or contacts from my previous msn.com was transferred to new live.com address. Please help me! How do I get old e mail... More

Hello, I've just signed into my Hotmail account to find that all of my messages have been deleted. Previously, I hadn't signed into it for a while, but I don't think it was as long as 120 days. I urgently need to retrieve some of the emails - is it possible... More

I see that you have two issues here. Let me divide it so you can easily check out my response. [quote user="amyehunter"] ALL of the emails that were saved in my inbox have been deleted. They are GONE! I had some very important emails that I need restored ASAP... More

A little panicked because my e-mails are GONE and I found about a week's worth in my deleted in box; that makes it seem like they're now being automatically deleted, which would SUCK!!! Years of really important e-mails from about a week before now are gone... More

I've checked your account in our Support Control Panel and tried to recover your missing messages. Kindly view your e-mails and see if the messages that you are looking for were recovered. There may be a limitation to this solution. If the messages do not reappear... More

I haven't used or checked my Hotmail account for a few months, as this account is usually full of spam. But I purchased tickets 1 week ago, and they were sent to my Hotmail account. When I logged in tonight, there was only a Welcome email. Where have my emails gone... More

MoMo5 , when my co-moderators tried to recover messages from your Hotmail account, the recovered messages should appear in your account within a 72 hour period. Meaning, there may be messages that will appear immediately after the process or anytime within the 72 hour... More

@ John and Dany, I've checked both of your accounts in our Support Control Panel and tried to recover your deleted messages. Unfortunately, there is a limitation to this process. If the missing messages didn't reappear on your account after several hours, I... More

[quote user="stevieparry"] <remove>@hotmail.com [/quote] Hi Steve. Thanks for providing your e-mail address. By the way, I've edited your post so that your e-mail address won't be displayed. Going back to your concern, I regret to inform you... More

[quote user="stevieparry"] I accidently deleted a Hotmail folder called "E Bay Mail" yesterday. It contained around 150 to 180 emails. Is there anyway that this can be recovered? Thanks Steve P [/quote] That sounds frustrating. Allow me to further... More