A little panicked because my e-mails are GONE and I found about a week's worth in my deleted in box; that makes it seem like they're now being automatically deleted, which would SUCK!!! Years of really important e-mails from about a week before now are gone... More

I've checked your account in our Support Control Panel and tried to recover your missing messages. Kindly view your e-mails and see if the messages that you are looking for were recovered. There may be a limitation to this solution. If the messages do not reappear... More

@julieschenk: I feel the importance of getting your messages back for your case. Unfortunately, I've tried to retrieve your messages but it wasn't successful. This means that your messeges are already purged from our system and can no longer be restored. More

Thanks for the information Sharon, but this answer makes no sense at all. I have been using Outlook Express/Windows Live Mail for my Hotmail reader, as well as the website and my Windows based Smart Phone since 2000, and this has never been an issue. I have always had... More

As I have already indicated, yes, I do use multiple methods for accessing my Hotmail. browsers, smart phone and the Windows Live Mail client, however, I do NOT have any settings enabled to download or archive any mail from the servers to my local machine. As I also... More

Dear WindowsLive Support, I created the account "{removed email address}" around October 2006 and been actively signing in (be it only on Windows Live Messenger) using that account. Today, I signed into that e-mail account to view my Inbox messages I have... More

I have just recently emptied my junk mail folder without thourghly checking to see if I had a job interview posting in there. Is there a way to retrieve all the junk mail for today's date, March 3, 2009. and put it back into my account please? My e-mail is in the... More

I went to open an email in the same hotmail acct I have had since 1995. Everything is gone. Under the FAQ/help section I found this: "Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days... More

Hi Amyedav. I understand the importance of your emails to you. However, I can't check your account because you have edited your post and it has overwritten your posted e-mail address on our server. Please post your e-mail address again and I'll see what I can... More

I am finding this support site extremely hard to use. I cannot find the post I made a few hours ago anywhere so I am posting it again. There seems to be a problem with Hotmail itself concerning the deletion of emails and folders because according to the posts I have... More