I recently suffered from spam being sent from my hotmail account which has also deleted my contacts list. This happend around the 5th Dec 2008 and did not leave any sent items. Was my account hacked or spoofed, I have since changed my password but also would like to... More

Hi dwgentry, I’ve moved your post here at the “Contacts & Address Book” forum since your concern is about the retrieval of your contacts. Going back, I’ve provided you some tips on how to enhance the security of your account: I. Change your... More

I sent you a private message on this matter. You can access your Private messages (PMs) by clicking on your name displayed next to Signed in as in WLSC page. You will be sent to your profile page where you can view all the conversations under My Private Messages. More

I was working on my office email when I received an email from my Hotmail account. I knew what it was, but was surprised it came from Hotmail as I thought their servers were more secure. Additionally, Hotmail was not open in any browser on my system, so I know it was... More

Hi S_samaras, I have moved your post to the proper forum. Your account could've been hacked. This can happen usually when passwords or password resets can be easily bypassed by third parties. Even if you have a long password, if it only consists of alpabetical or... More

[quote user="WendyWendy"] Please help!! Someone got into my email account on Dec.29/08 and deleted several email messages. It is critial and imperative that I get these back into my email account. Please help me retrieve them. [/quote] Hi WendyWendy, I'd... More

@ Paula, I’ve checked the account you provided and tried to retrieve your messages. However, I am saddened to say that messages did not reappear which means they are no longer recoverable on our end. Please understand that there’s a limitation to the process... More

Good news, apedelle ! I was able to recover your lost messages. Check your Inbox folder to view the recovered messages. Since I tried to recover all deleted messages, there may be messages that you have purposely deleted before that may be included in the restoration... More

I’m glad to hear that some of your messages are back. After reviewing your Hotmail account, I’ve verified that the messages were deleted manually. Although I cannot verify who may have done so, I recommend that you keep your account secured by following... More

Zache , after exhausting our resources and maximizing the recovery process, I was able to retrieve a number of your messages. I’ve moved the messages back to your Inbox folder. Any message that didn’t reappear in your account is unrecoverable. Moving on... More