Hi James, I've moved your post here at "Lost or Deleted Emails" forum. Please post your e-mail address here so I can investigate what's causing the issue. In the meantime, please change your password including your secret question and answer immediately... More

[quote user="StantheMan"] In what folder can I expect to see my e-mail if and when it's retrieved. It has been 48 hours, but I don't see a single retieved mail. Thanks for your attention. Stan [/quote] Hi Stan. The recovered messages are moved to the... More

@ StantheMan I'm pretty sure that Sharon S did all the best she can do to recover your lost messages, but if those messages didn't appear on your end, I'm sorry to say that those messages are completely purged on our servers. The reason why Sharon S is referring... More

[quote user="StantheMan"] I just upgraded my Outlook with Outlook Connector and when I checked my email, ALL of my saved email folders with saved emails were gone along with everything in my inbox....please help, need those back!!!!! I thought my e-mail would... More

[quote user="StantheMan"] Sharon . . . they were not "deleted messages," as you referred to them. They were never deleted. They disappeared! I am not try to correct some mistake I made. I didn't make any mistake . . . except trusting your server... More

Hi Stan. We've sorted out our resources to recover your lost messages. But again, message recovery does not always have a high rate of success. If the messages do not reappear after 72 hours, we regret that the restoration failed. It's possible that your messages... More