I checked my email at 4am on january 11 and the contents of my inbox and sent items folders were, as they have been for the past 9 years, intact. I checked my email at 10am January 11 and both the contents of my inbox and sent items folders (over 1500 messages) had... More

Hello, I've just signed into my Hotmail account to find that all of my messages have been deleted. Previously, I hadn't signed into it for a while, but I don't think it was as long as 120 days. I urgently need to retrieve some of the emails - is it possible... More

I see that you have two issues here. Let me divide it so you can easily check out my response. [quote user="amyehunter"] ALL of the emails that were saved in my inbox have been deleted. They are GONE! I had some very important emails that I need restored ASAP... More

I've been using hotmail for many years now and The last few weeks I have been very busy and did not realize if I did not log in for a month that all of my emails sent and received would be lost. Can someone please tell me how I can get them back? They are very important... More

I don't know what happened. All my messages were deleted from my account. I only have a welcome note from Windows Live Hotmail. I read the help questions and it says: ..."that after 270 days your account will be deleted and inactivated". I know I haven't... More

all the emails in my inbox were automatically deleted earlier today (3/11/09) around 3pm pacific. i have checked and they have not been moved to the deleted folder that still has older emails deleted by me. this is the second time this has happened in the past three... More

Hi there otisbd . We've received similar reports from other customers that have been experiencing this problem. After working with them, we've verified that they had McAfee SpamKiller installed. After investigating your account, it appears that you're using... More

[quote user="stevieparry"] <remove>@hotmail.com [/quote] Hi Steve. Thanks for providing your e-mail address. By the way, I've edited your post so that your e-mail address won't be displayed. Going back to your concern, I regret to inform you... More

[quote user="stevieparry"] I accidently deleted a Hotmail folder called "E Bay Mail" yesterday. It contained around 150 to 180 emails. Is there anyway that this can be recovered? Thanks Steve P [/quote] That sounds frustrating. Allow me to further... More

WHY IS THIS HAPPENING? WHAT IF THE EMAILS THAT I CANT OPEN IS VERY IMPORTANT? when i signed in last night, i cannot view the messages in my inbox. it said that i have 8 new messages but i can only see 1. then it says that i have 178 messages but there's only 1 showing... More